Digital CRM Architect

Job Summary

A company is looking for a Digital CRM Architect.

Key Responsibilities

• Lead solution design for Dynamics 365 CE, translating business requirements into technical solutions
• Define system integration strategies with external systems and oversee data migration and application lifecycle management
• Establish governance, best practices, and mentor technical team members to align solutions with Enterprise Architecture principles

Required Qualifications

• Proven experience with Dynamics 365 CE, particularly in the Customer Service Module
• Strong understanding of system integration strategies and data migration processes
• Experience in establishing governance and coding standards in a technical environment
• Familiarity with Azure services and third-party application integrations
• Experience in mentoring and collaborating with technical teams and stakeholders