Director of Incident Management

Job Summary

A company is looking for a Director, IDD Incident Management and Quality Outcomes, Performance-Based Contracting.

Key Responsibilities

• Oversee the full lifecycle of incident management, including reporting, investigation preparation, resolution, and preventive follow-up
• Ensure compliance with state, federal, and accreditation regulations, meeting or exceeding all reporting deadlines
• Develop and deliver annual training on incident management for staff at all levels, including advanced investigation techniques

Required Qualifications, Training, and Education

• Experience in incident management and quality assurance in a healthcare or non-profit setting
• Proven leadership skills with a focus on team development and engagement
• Strong financial management skills, including budget development and oversight
• Knowledge of state and federal regulations related to incident management
• Experience with data analytics tools, such as PowerBI, for monitoring performance metrics