Director of IT Operations

Job Summary

A company is looking for a Director of IT Operations & Enterprise Systems.

Key Responsibilities

• Drive the vision and roadmap for global IT operations, including network infrastructure and end-user support
• Lead the design, deployment, and integration of enterprise systems like ERP and CRM
• Own service availability and system reliability across enterprise tools and IT services

Required Qualifications

• 10+ years of experience in IT operations or enterprise applications management, with 8+ years in leadership roles
• Proven success in managing IT and enterprise application workstreams in high-growth environments
• Experience with ERP, HRIS, CRM, and cloud platforms
• Expertise in endpoint and device management, identity systems, and service tools
• Strong leadership skills and a track record of building high-performing teams