Director of Professional Services

Job Summary

A company is looking for a Director, Professional and Managed Services to lead the growth and development of its professional services offerings.

Key Responsibilities

• Develop and execute a strategy for expanding professional services in Managed Services, Business Process Optimization, and eLearning
• Design and launch new professional service offerings while ensuring quality and scalability
• Build and lead a team of consultants to deliver new service offerings and establish performance metrics

Qualifications

• Bachelor's degree in Business, Marketing, or a related field; MBA preferred
• 10+ years of experience in professional services, consulting, or services sales with a focus on strategy and expansion
• 5+ years in a leadership role, ideally in building and scaling services organizations
• Proven track record of launching new service offerings that drive revenue growth
• Deep understanding of the SaaS software landscape and professional services best practices