Job Summary
A company is looking for an eBilling Supervisor (Remote).
Key Responsibilities
- Supervise e-billing employees to ensure quality service delivery and client satisfaction
- Manage staffing and workflow volumes, ensuring balanced billing workloads and effective resource allocation
- Monitor client inventory balances and ensure timely billing while addressing customer inquiries and issues
Required Qualifications
- Associate or bachelor's degree in Business, Finance, or related discipline; commensurate experience may be considered
- Minimum of 3 years supervising billing functions in a professional services environment preferred
- At least 5 years of billing experience in a law firm or professional organization required
- Proficiency with billing software and MS Excel, including advanced features
- Familiarity with legal terminology and document formats used in legal work
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