Global Services Manager

Job Summary

A company is looking for a Professional Services Manager to lead and scale a customer delivery function.

Key Responsibilities

• Lead and mentor a team of consultants to foster a high-performance culture
• Manage customer implementations and drive adoption of Zuora products
• Serve as the Voice of the Customer and collaborate with internal teams on strategic initiatives

Required Qualifications

• 5+ years in a customer-facing or consultant role, with at least 2+ years in a leadership position
• Bachelor's degree in Computer Science, Engineering, Business, or related field; master's degree preferred
• Strong domain knowledge in Quote-to-Cash and Finance
• Hands-on experience with implementation of large-scale business systems
• Proven ability to create and maintain business partnerships and relationships