We are seeking a detail-oriented and tech-savvy IT Applications & Integration Specialist to support, manage, and enhance the ecosystem of third-party applications used across our organization. This role will provide end-user support for tools such as Zoom, Office 365, and Hive, and will also lead or assist in the implementation and integration of new platforms (e.g., Shopify) into our enterprise systems, including SAP S/4HANA.
Key Responsibilities:
- Provide technical support and troubleshooting for third-party SaaS applicationsused across the company (e.g. Zoom, HubSpot, Microsoft 365, DOMO).
- Serve as a liaison between business users and vendors to resolve issues or escalate as needed.
- Configure, test, and deploy new third-party applications in line with business needs.
- Lead or support integration projects between new applications and core systems like SAP S/4HANA.
- Collaborate with internal stakeholders to understand workflow requirements and ensure seamless system interoperability.
- Maintain documentation for systems configuration, integration points, and support procedures.
- Bachelor’s degree in Information Systems, Computer Science, or related field (or equivalent experience).
- 2+ years of experience in application support, systems analysis, or IT integration roles.
- Experience supporting SaaS tools like Office 365, Zoom, Slack, Hive, or similar.
- Familiarity with ERP systems, preferably SAP S/4HANA.
Knowledge, Skills and Abilities Required: - Highly organized
- Detailed oriented
- Team player
- Able to prioritize a heavy workload.
- Analytical problem-solving skills
- Willingness to learn and contribute whenever help is needed.
- Excellent communication skills
- Established project management skills.
Preferred Qualifications:
- Experience integrating SaaS platforms with ERP or other enterprise systems is a plus.
- Understanding of APIs, webhooks, or middleware tools (e.g., Dell Boomi, MuleSoft, or SAP PI/PO).
- Experience with e-commerce platforms like Shopify, BigCommerce.
- Benefits by Law
- Flexible Schedules
- Hybrid Work
- Weekends Off
- Up to 16,000 net weekly based on experience
- and More
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