Implementation Manager

Job Summary

A company is looking for an Implementation Manager to oversee customer onboarding and adoption of its platform.

Key Responsibilities

• Lead the customer onboarding journey from kickoff to "Go Live.
• Develop and execute project plans to guide customers through implementation
• Conduct training sessions to ensure effective product adoption for various users

Required Qualifications

• 1+ years of experience in a customer-facing role related to implementation or project management
• Proven ability to deliver training and presentations to diverse audiences
• Strong technical aptitude to understand complex systems and troubleshoot issues
• Exceptional organizational and project management skills
• Ability to manage multiple projects under tight deadlines