Job Summary
A company is looking for an Implementation Product Owner Support professional to assist with the delivery of VA Health Connect.
Key Responsibilities:
- Translate product vision into user stories, features, and documentation
- Support JIRA-based requirement tracking and sprint documentation
- Coordinate with training and communications teams for go-live readiness
Required Qualifications:
- Bachelor's degree in Computer Science, Engineering, or a related field
- 3+ years of experience supporting healthcare or IT integration projects
- Advanced proficiency in Microsoft Excel; Power BI experience preferred
- Familiarity with Microsoft Office, JIRA, and Salesforce
- Experience with Genesys or other contact center platforms is a plus
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