Implementation Specialist

Job Summary

A company is looking for an Implementation Specialist to support customer integrations and onboarding of proprietary systems.

Key Responsibilities

• Serve as the primary point of contact for integration projects, coordinating between internal teams, technology partners, and clients
• Manage end-to-end implementation activities, including setup, testing, validation, and customer handoff
• Build and maintain strong client and partner relationships through effective communication and follow-through

Required Qualifications

• Bachelor's degree in a related field or equivalent work experience preferred
• 2+ years of experience in a business analyst, implementation, or customer integration role
• Proficiency with Microsoft Excel and familiarity with Salesforce
• General understanding of integration processes; knowledge of SFTP is highly beneficial
• Strong organizational and time-management skills with the ability to balance multiple projects