IT Specialist Technician

Job Summary

A company is looking for a Specialist Technician, Technology Support.

Key Responsibilities

• Provide hands-on support for onboarding new employees and assist with rotational weekend support
• Provision PC, Mac, and Linux hardware, and deliver L1/L2 support through various communication channels
• Assist with testing and deploying new hardware and software, and oversee inventory for IT assets

Required Qualifications

• High School Diploma or equivalent
• 1+ years of experience supporting Windows and macOS operating systems
• 1+ years of related work experience in IT support
• Experience with ticketing systems like Jira and ServiceNow
• Basic understanding of Command Prompt, PowerShell, and Terminal