IT Support Specialist

Job Summary

A company is looking for an IT Support Services II - Quick Fix.

Key Responsibilities:

• Resolve support tickets and assist in scheduling for the team
• Provide troubleshooting and desktop support for various IT systems and configurations
• Engage with customers to build relationships and assess ticket urgency and priority

Key Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience)
• 2+ years of experience in IT support or system administration, preferably in a corporate environment
• Strong knowledge of operating systems and enterprise applications
• Experience with networking concepts and helpdesk/ticketing systems
• Familiarity with cloud services and IT security practices is preferred