Machine Learning Data Associate

Job Summary

A company is looking for a Machine Learning Data Associate to join their remote team.

Key Responsibilities

• Represent data-based customer and associate behavior to enhance automation workflows
• Drive small to mid-sized data workstreams independently and ensure clear documentation and measurable outcomes
• Analyze metrics to influence project decisions and proactively monitor quality standards and customer feedback

Required Qualifications

• Fluency in English
• Experience working with Excel
• Ability to navigate complex and ambiguous spaces to frame clear requirements
• Professional experience in customer service, data annotation, or related fields
• Bachelor's degree preferred