Medical Billing Customer Service Rep

Job Summary

A company is looking for a Medical Billing Customer Service Representative (Remote).

Key Responsibilities

• Follow up and resolve unpaid patient balances through high-volume patient calls
• Analyze self-pay balances, establish payment plans, and process patient payments
• Handle billing inquiries and ensure compliance with HIPAA guidelines

Required Qualifications

• High School Diploma or GED equivalent
• Knowledge of CPT/ICD 10 coding
• Understanding of explanation of benefits and reimbursement payment practices
• Minimum of 3 years of prior medical billing experience or equivalent