Merck Technical Learning Engagement Lead (REMOTE) in Harrisburg, Pennsylvania

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Job Description

This role is a member of the GL&D Engagement Team, leading initiatives that advance the GL&D Strategy and Roadmap and drive initiatives/priorities that support GL&D and HR priorities and vision.

The learning engagement lead works with leaders across the enterprise to enable the end-to-end learning experience through corporate wide learning technology. They will translate the learning experience into learning requirements and provide business / CoE input to the learning technology roadmap in partnership with GL&D, HR / HR Operations, IT, Communications, and business stakeholders. As systems are integrated to improve the learning experience, the Learning Engagement Lead will support the change management strategy, advocate for a successful integration across the HR technology ecosystem and drive the realization of the global learning strategy and experience for all employees.

The Learning Engagement Lead will support the creation of a frictionless learning experience, leveraging existing learning technology, while driving the greatest value for the organization. They will ensure approved applications/tools are deployed in alignment to our learning and technology strategy and will work with HR Operations to create administrative processes for sustainability at scale. This role is accountable for gathering and providing necessary design to support end users, is an advocate for learning technology and how it integrates into the eco-system and provides end user driven recommendations for improvements. They promote how to effectively leverage the technology to drive innovative learning approaches across a wide range of global stakeholders. GL&D, HR, and IT.

Specific areas of responsibility include:
• Educate GLD team the technology eco-system roadmap and strategy as defined by the GL&D and HR Solutions & Strategy in partnership with IT
• Enable division-based learning initiatives with established technology and platforms and apply common standards and practices for how GLD will leverage the applications in support of the business
• Gather and prioritize learner insights and personas to drive innovation in learning and optimal learner experience
• Provide input to Learning Blueprints and Technology Roadmap to improve learner accessibility, interaction and community engagement.
• Determine gaps and redundancies in learning technology, reduce duplication and improve learner experience through optimization of our company’s Learning Technology Stack.
• Drive awareness and proficiency in learning technologies across the company and within GL&D, to optimize effective utilization of technology to enable a frictionless learning experience.
• Ensure GL&D alignment to existing technology governance of change requests, establish, and maintain communication of all requests and prioritization.
• Work in conjunction with IT and HROPs to prioritize features with vendors, communicate updates and provide input to vendor roadmaps.
• Provide input and insight to learning vendor platforms to support our company’s end-to-end employee learning experience.
• Deliver feedback to leadership on learner experience outcomes. Identify opportunities for improvement in both function and application.
• Be a champion for a cohesive, cross platform approach to solutioning, scalability and sustainability for all programs delivered.
• Participate in ticket/issue reviews and provide input to determine reason and severity of trends, potential changes to process or assist in defining and recommend corrective action with HROPs and IT.

Competencies:
• Business Acumen: Ability to engage with mid-level business leaders around business strategy, goals, and business outcomes, and make sound business decisions
• Leadership: Strong ability to partner, collaborate, and impact decisions at all levels within and outside the organization.
• Collaboration: Work with individuals and groups in a constructive and collaborative manner, including the ability to build and maintain critical networks and collaborative relationships. Take full advantage of resident expertise in GL&D internal partner organizations (such as Design & Development and Learning Operations) to maximize efficiency and effectiveness; personally, remain focused on key Learning Partner responsibilities.
• Problem-solving: Intermediate critical thinking and strong problem-solving skills to identify root cause for challenges and resolve with speed to drive outcomes.
• Creative Thinking: Intermediate skill in applying technology and techniques for grasping new concepts, acquiring new ways of seeing things, and revising ways of thinking and patterns of behavior
• Business Consulting: Expertise in consulting and ability to coach clients not to use learning solutions where they will not be effective
• Oral and Written Communications: Ability to express oneself to provide information to others effectively and in a succinct manner; outstanding verbal, written, and executive level presentation abilities and interpersonal skills; ability to ask thoughtful questions to gain insights, listen, and understand other perspectives
• Decision Making and Critical Thinking: Ability to use a broad range of methods, assumptions, frameworks, and perspectives when solving problems and making decisions. Ability to ruthlessly prioritize own and (if applicable) team’s work. Seek first to leverage existing resources and align with other areas of GL&D before developing new assets
• Data analytics: Ability to determine business and learning outcomes, metrics and measurement strategies. Ability to analyze and interpret data for business and learning decisions
• Planning: Project planning and management experience, including the ability to contribute to operational (short term), tactical (1–2 years), and strategic (3-5 years) planning in support of the business plan

Required:
• Minimum of a bachelor’s degree, or currently in pursuit of degree completion, or equivalent relevant work experience
• Minimum 10 years’ experience in IT and or Learning and Development
• 4 years of experience supporting learning and development systems
• Demonstrated leadership, strategic thinking and execution, business acumen, collaboration, strong verbal, and written communication and leading without authority, strong project management skills.
• Strong organizational awareness, change management, stakeholder management, experience working in a global organization, background in user experience.

NOTICE FOR INTERNAL APPLICANTS

In accordance with Managers’ Policy – Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.

Current Employees apply HERE (https://wd5.myworkday.com/msd/d/inst/1422$1533/rel-task/3001$14.htmld)

Current Contingent Workers apply HERE (https://wd5.myworkday.com/msd/d/task/1422$4020.htmld)

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here (https://survey.sogosurvey.com/r/aCdfqL) if you need an accommodation during the application or hiring process.

We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf)

EEOC GINA Supplement​

Pay Transparency Nondiscrimination (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts (https://www.msdprivacy.com/us/en/CCPA-notice/)

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.

Under New York State, Colorado State, Washington State, and California State law, the Company is required to provide a reasonable estimate of the salary range for this job. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate’s relevant skills, experience, and education.

Expected salary range:

$118,640.00 – $186,800.00

Available benefits include bonus eligibility, health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and sick days. For Washington State Jobs, a summary of benefits is listed here (https://www.benefitsatmerck.com/) .

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

25%

Flexible Work Arrangements:

Remote Work

Shift:

1st – Day

Valid Driving License:

No

Hazardous Material(s):

N/A

Requisition ID: R260141

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