Network Operations Center Manager

Job Summary

A company is looking for a Manager - Network Operations Center (NOC).

Key Responsibilities

• Lead the NOC team to ensure 99.99% network availability and manage outage resolution
• Define policies and procedures for project prioritization and network event response
• Facilitate meetings and coordinate process improvements across the team

Required Qualifications

• 5+ years of experience as a Technical Lead or Manager in a NOC environment for a telecommunications provider
• High school diploma or equivalent required; Bachelor's degree preferred
• In-depth understanding of PON/GPON/XGPON technologies and architecture
• Proficiency with Fiber Broadband and IP Network Technologies
• Experience in developing and reporting KPIs for team productivity assessment