Operations Analyst

Job Summary

A company is looking for an Operations Analyst to manage customer enrollment and service transactions.

Key Responsibilities

• Ensure timely and accurate processing of transactions for customer enrollment and service drops
• Utilize internal systems to track contracts and deadlines, coordinating with stakeholders as needed
• Assist in the design of system enhancements and reporting for tracking customer issues

Required Qualifications

• High school diploma with at least 2 years of work experience or a bachelor's degree from an accredited institution
• Experience in quantitative and analytical problem-solving
• Ability to prioritize and manage multiple assignments with competing deadlines
• Proficiency in Microsoft Excel