Operations Process Coordinator

Job Summary

A company is looking for an Operations Process Coordinator to manage clinical document processing and support operational efficiency.

Key Responsibilities

• Process incoming and outgoing labs, lab orders, and medical records accurately and efficiently
• Collaborate with clinical and support teams to execute manual clinical processes and improve standard operating procedures
• Monitor discrepancies in medical records and escalate issues to leadership as needed

Qualifications

• 2+ years of experience in technology and operations with accountability for manual processes
• Prior experience with tools such as Zendesk, Google Sheets, Jira, and Confluence
• Ability to work independently and cross-functionally in a remote environment
• Strong organizational skills and a proactive attitude towards task execution
• Experience following complex instructions with high accuracy and speed