Operations Specialist Lead

Job Summary

A company is looking for an Operations Specialist Lead (Remote).

Key Responsibilities

• Develops and maintains relationships with customers, associates, and vendors to streamline service experience
• Performs various operational tasks, including complex data entry, and identifies process inefficiencies
• Handles documentation associated with daily activities and maintains department records

Required Qualifications

• Bachelor's Degree and 1 year of experience in Financial Services or Operations Support, or High School Diploma/GED and 5 years of experience
• Knowledge of ACH and electronic payments
• Ability to work efficiently with a sense of urgency and manage time effectively
• Experience in problem-solving and troubleshooting independently
• Must live within a commutable distance to specified office locations