Outbound Call Center Representative

Job Summary

A company is looking for a Call Center Representative Outbound (Part-time).

Key Responsibilities

• Manage outbound calls for product, e-commerce, parts, and repair requests
• Deliver first-level assessment, support, and resolution of customer care issues
• Maintain detailed records of customer interactions and transactions in CRM systems

Required Qualifications

• Minimum of 1 year of service-related experience in a call center environment
• Proven track record of remote experience and fast-paced environment is a plus
• Basic knowledge of Microsoft Outlook is required
• Experience with Automatic Call Distributor (ACD) systems is a plus
• Bilingual Spanish is a plus