Principal Product Manager

Job Summary

A company is looking for a Principal Product Manager for Servicing.

Key Responsibilities

• Define the strategy for auto loan collections and recoveries in partnership with Operations leadership
• Understand delinquent borrowers to deliver products that address real human problems
• Establish and track success metrics to assess the impact of product and operations initiatives

Required Qualifications

• 6+ years of experience in product management with consumer-facing products and internal operational tools
• Proven success in driving business outcomes through a balance of quantitative and qualitative analysis
• Strong product sense with experience in executing multi-quarter roadmaps
• Ownership and growth mindset, demonstrating a commitment to continuous improvement
• Experience in fintech, credit servicing, or customer support environments is preferred