Program Manager

Job Summary

A company is looking for a Program Manager - Technical Support.

Key Responsibilities

• Provide overall leadership and program management for the Technical Support effort
• Serve as the primary point of contact with the Government Contracting Officer's Representative (COR)
• Manage a multidisciplinary technical team and ensure compliance with Department of Education standards

Required Qualifications

• Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field
• 8+ years of experience in IT Program or Project Management
• Minimum of 2 years of experience supporting case management systems, preferably with OpenText eDOCS
• Proven experience managing remote teams and delivering services in accordance with federal security requirements
• Eligibility for or possession of an active Public Trust clearance