Program Specialist

Job Summary

A company is looking for a Program Specialist to manage customer outreach and develop business relationships.

Key Responsibilities

• Conduct outreach to customers and generate referrals and revenue from leads
• Manage day-to-day operations of assigned programs and collaborate with teams for successful referral conversions
• Address customer service issues and provide excellent customer support

Required Qualifications, Training, and Education

• Bachelor's degree or 2 to 5 years of related experience and/or training
• Federal government clearance may be required for handling sensitive information
• Proficient in Microsoft Office software and navigating web browsers
• Ability to work independently and in a team environment
• Must be able to manage moderate to significant mental stress due to workload