Quality Assurance Analyst - Alaska

Job Summary

A company is looking for a Customer Experience Sr Professional Quality / Business Analyst - Provider Enrollment.

Key Responsibilities

• Evaluate customer interactions to ensure adherence to quality standards and regulatory compliance
• Utilize procedural and technology automation to enhance quality assurance support
• Facilitate knowledge sharing and engage with stakeholders to improve quality evaluations

Required Qualifications

• Minimum of 5+ years in quality assurance and analysis within the Healthcare industry
• At least 3 years of experience in Provider Enrollment and/or Credentialing
• Bachelor's degree or equivalent combination of education and experience
• Knowledge of two or more MMIS business areas and experience with operations staff
• Experience with Microsoft Office suite and Salesforce software