Quality Assurance Analyst II

Job Summary

A company is looking for a Quality Assurance Analyst II.

Key Responsibilities

• Ensure adherence to quality standards and coordinate quality control activities
• Lead projects to meet departmental objectives and identify process improvement opportunities
• Monitor employee performance and recommend training needs to enhance service quality

Required Qualifications

• Bachelor's degree or equivalent experience
• 3-5 years of related experience required
• 1 year of Insider Threat Protection experience preferred
• Ability to work flexible hours, including evenings and weekends
• Experience in a fast-paced and unpredictable environment