Regional Collections Associate

Job Summary

A company is looking for a Regional Collector Associate, responsible for managing collection activities for assigned accounts.

Key Responsibilities

• Contact customers to solicit payments, negotiate service cessation, and resolve billing issues
• Analyze customer disputes to facilitate resolution and identify root causes
• Provide updates on receivables to finance and leadership teams to manage bad debt impact

Required Qualifications, Training, and Education

• H.S. diploma/GED required; Associate's or Bachelor's degree preferred in business, accounting, or finance
• One (1) year or more in commercial collections required
• Two (2) years or more in accounting/financial roles with H.S. diploma required
• 0 to one (1) year in accounting/financial roles with an Associate's/Bachelor's degree required
• Demonstrated knowledge of commercial collections process and MS Office Suite required