Account Management Manager

Job Summary

A company is looking for a Manager of Account Management to lead a team focused on client relationships and account growth.

Key Responsibilities

• Lead and develop a team of Account Managers to achieve performance targets
• Analyze account health and engagement data to improve client satisfaction and mitigate churn risk
• Collaborate with cross-functional teams to ensure client needs are met effectively

Required Qualifications

• 5+ years of experience in account management or customer success, with 2+ years in a leadership role
• Proven track record of achieving sales and retention goals
• Experience managing and developing high-performing teams
• Proficiency in Salesforce, Tableau, Excel, and PowerPoint
• Experience in the financial services industry is preferred