Client Success Manager

Job Summary

A company is looking for a Client Success Manager- Health Plan/PBM.

Key Responsibilities:

• Ensure client satisfaction and manage end-to-end client relationships
• Present analysis and strategic recommendations to leadership while co-creating marketing and engagement strategies
• Lead collaboration efforts across various internal functions to address client needs

Required Qualifications:

• 5+ years of experience in account management, sales, or customer success, preferably in health tech or management consulting
• Bachelor's Degree at minimum
• Preferred experience in Pharmacy Benefit Management (PBM)
• Familiarity with the healthcare landscape and key payer processes
• Ability to analyze data and create actionable recommendations for improvement