Senior Account Management Manager

Job Summary

A company is looking for a Sr. Manager of Account Management to lead their Commercial AM team.

Key Responsibilities

• Hire, lead, and mentor a high-performing Account Management team to exceed retention and expansion goals
• Partner cross-functionally with Sales, CS, Product, and Marketing to drive upsell and cross-sell initiatives
• Design and optimize processes, KPIs, and incentives to improve AM efficiency and performance at scale

Required Qualifications

• 2-3+ years of experience leading Account Management or Sales teams with proven success in achieving revenue targets
• Demonstrated ability to manage high-volume customer portfolios effectively
• Strong analytical mindset with experience in forecasting and pipeline reporting
• Experience in fast-growth SaaS environments and comfort with ambiguity
• Proven experience in coaching and developing early-career sellers