National Account Service Manager

Job Summary

A company is looking for a National Account Service Manager to join their Workplace Solutions Team in a remote work environment.

Key Responsibilities

• Build and maintain relationships with customers managing group benefits plan administration
• Provide education and support on products and services to internal and external stakeholders
• Identify process improvements and collaborate with internal teams to resolve customer issues

Required Qualifications

• 4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's)
• 3 - 5+ years of experience in relationship management aligned with the role's responsibilities
• Must obtain an insurance license within the first 3 months of onboarding
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Experience in a customer and/or broker facing role is preferred