Account Manager

Job Summary

A company is looking for an Account Manager to drive account growth and customer retention in the K-12 market.

Key Responsibilities

• Build and maintain strong relationships with existing K-12 accounts, driving customer retention and identifying growth opportunities
• Align products and services with customer goals, promoting additional solutions to enhance client satisfaction and sales
• Manage account growth opportunities using Salesforce, ensuring accurate forecasting and collaboration on account plans

Required Qualifications

• Minimum of 3 years of Account Management or Customer Success experience in SaaS or K-12 markets
• Proven track record of building strong customer relationships that drive revenue growth and retention
• Demonstrated ability to develop account strategies and identify sales opportunities
• Bachelor's degree in Business Administration, Education, or a related field is preferred
• 5+ years of Account Management experience within SaaS or the K-12 market is preferred