Alaska Licensed Service Authorization Specialist

Job Summary

A company is looking for a Service Authorization Specialist (Alaska).

Key Responsibilities

• Responds to complex customer inquiries and processes requests with proper documentation
• Monitors daily transactions and reviews client reports to ensure data integrity
• Assists in training and mentoring less experienced staff and recommends workflow modifications

Required Qualifications

• Six or more years of customer service or telephone experience
• Experience with organizational functions and personnel
• Proficient in using help desk software and other relevant technology
• Strong business and analytical problem-solving skills
• Ability to work independently and follow directions