Associate Applications Administrator

Job Summary

A company is looking for an Associate Applications Administrator in Information Technology Services.

Key Responsibilities

• Provide technical support and administration for various operational applications, primarily focusing on SOLE
• Troubleshoot incidents reported by users and assist with course creation and access requests
• Gather and analyze data from customers and coordinate issue escalation as needed

Required Qualifications

• Bachelor's degree
• Minimum of two years of experience in Information Technology, troubleshooting, customer service, and data analysis
• Equivalent combinations of education and experience will be considered
• All qualifications must be met by the time of employment