Bilingual Customer Service Rep

Job Summary

A company is looking for a Customer Service Representative (Bilingual Spanish).

Key Responsibilities

• Answer incoming phone calls, chats, and/or emails
• Provide outstanding customer service and conduct outreach communications
• Document call information and escalate issues as necessary

Required Qualifications

• 2 years of customer service experience
• Bilingual fluent in both English and Spanish
• 1 year of experience in a call center environment
• High School Diploma or GED
• Proficiency with computers and data entry experience