Bilingual Spanish Recovery Coordinator

Job Summary

A company is looking for a Work from Home Bilingual (Spanish) COAF Recovery Sr. Coordinator.

Key Responsibilities:

• Manage inbound and outbound calls with customers regarding charged-off accounts
• Perform account-level research and update documentation for accurate records
• Assist customers in understanding their account responsibilities and facilitate payment arrangements

Required Qualifications:

• High School Diploma, GED, or equivalent certification
• At least 3 years of Customer Service or Call Center experience
• At least 1 year of experience using Google Suite or Microsoft Office
• Fluent in Spanish and English