Job Summary
A company is looking for a Billing & Posting Representative.
Key Responsibilities
- Investigates, analyzes, negotiates, resolves, documents, and reports on consumer and commercial billing issues and complaints
- Identifies solutions to address billing issues and presents resolution options to customers
- Negotiates and authorizes billing settlements within established limits and adjusts customer accounts
Required Qualifications
- Experience in billing and posting processes
- Ability to analyze and resolve billing issues effectively
- Knowledge of consumer and commercial billing practices
- Strong negotiation skills
- Familiarity with customer account management
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