Job Summary
A company is looking for a Billing & Posting Representative.
Key Responsibilities
- Investigate, analyze, negotiate, resolve, document, and report on billing issues and complaints
- Identify solutions to billing issues and present resolution options to customers
- Negotiate and authorize billing settlements within established limits and adjust customer accounts
Required Qualifications
- Experience in billing and posting processes
- Ability to work independently in a remote environment
- Strong analytical skills to assess and resolve billing issues
- Knowledge of consumer and commercial billing practices
- Familiarity with negotiation techniques related to billing settlements
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