Job Summary
A company is looking for a Billing Specialist II who will provide frontline billing-related service and support to clients.
Key Responsibilities:
- Answer inbound inquiries from clients regarding billing issues via phone and email
- Review and discuss contract terms, invoicing, and accounts receivable balances with clients
- Collaborate with internal teams to resolve client inquiries and document interactions in Salesforce
Required Qualifications:
- High School Diploma/GED with 3 years of related experience, or a combination of education and experience
- Experience with Microsoft Word and Excel
- Ability to multitask and make decisions in a fast-paced environment
- Experience with Salesforce, SAP, or Oracle RMB is preferred
- Bachelor's degree and experience in the Auto Retailing industry are preferred
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