Business Operations Team Lead

Job Summary

A company is looking for a Business Operations Team Lead (Dependent Verification Audit Services).

Key Responsibilities

• Lead and manage a team of analysts and specialists in executing dependent verification audit services
• Plan and strategize service audits, ensuring accurate tracking of timelines and resource requirements
• Collaborate cross-functionally to support business operations and client needs, acting as an internal escalation point for service delivery concerns

Required Qualifications

• 3 - 5 years of experience in benefits administration with brokers, carriers, or clients
• 2+ years of experience in people leadership
• Bachelor's degree or equivalent business experience
• Strong analytical skills with experience in resource and capacity planning preferred
• Proficiency in Microsoft Office products, particularly Excel and Word