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Call Center Representative

5/29/2025

No location specified

Job Summary

A company is looking for a Call Center Representative to provide customer support and resolve technical issues.

Key Responsibilities
  • Respond to user inquiries and resolve technical issues
  • Collaborate with telecom, systems, and application teams to identify root causes
  • Maintain clear documentation of all support activities and follow up with users to ensure satisfaction
Required Qualifications
  • High school diploma or equivalent
  • 6 months to 1 year of call center support or telecom experience
  • Strong skills in MS Office and general computer navigation
  • Basic understanding of telecom systems and vendor tools
  • Experience in banking or financial services is a bonus

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