Call Center Representative

Job Summary

A company is looking for a Call Center Representative to manage inbound and outbound customer interactions.

Key Responsibilities

• Handle a large volume of warm inbound and outbound calls in a timely manner
• Read scripts verbatim for products and services and provide rebuttals when necessary
• Build positive relationships through exceptional customer service and meet daily performance targets

Required Qualifications

• Previous outbound call experience required
• Previous sales or customer service experience in any capacity
• Microsoft Office proficiency, particularly in Outlook
• Motivated, competitive, and driven attitude
• Ability to adapt in fast-paced environments