Job Summary
A company is looking for a Care Coach II to support family caregivers through technology and proven care methods.
Key Responsibilities
- Engage and educate caregivers via phone and digital technology, empowering them to manage health and wellbeing
- Manage a caseload, assess needs, and assist caregivers in achieving care plan goals
- Document coaching activities and collaborate with stakeholders to improve care plans and identify solutions
Required Qualifications
- 4+ years of experience in care planning or case management
- Experience with pediatric populations is highly desired
- Comprehensive knowledge of industry concepts and principles
- Proven experience accessing community resources
- Ability to navigate and teach others to use mobile applications
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