Job Summary
A company is looking for a Care Management Support Coordinator II.
Key Responsibilities
- Performs outreach to members via phone to assist with care plan next steps and resources
- Serves as front-line support for member and provider inquiries, explaining care plan procedures
- Documents and maintains non-clinical member records in compliance with state and regulatory requirements
Required Qualifications
- High School diploma or GED
- 1 - 2 years of related experience