Claims Specialist

Job Summary

A company is looking for a Customer Service Representative (Claims Specialist) to manage the lifecycle of freight claims and optimize financial recovery processes.

Key Responsibilities

• Oversee the transportation claims inbox and collaborate with vendors, customers, and internal partners
• Ensure accurate data entry and order processing while maintaining communication with key client contacts
• Manage the end-to-end process of freight claims and develop new procedures for claim filing

Required Qualifications

• Bachelor's degree or 8+ years of equivalent experience
• Proficient in SAP and Excel