Client Success Manager, Spanish

Job Summary

A company is looking for a Client Success Manager, Spanish.

Key Responsibilities

• Ensure clients understand the platform and its capabilities while aligning with their business needs
• Accelerate user adoption through education on new features and maintain continuous client engagement
• Identify upsell opportunities and mitigate churn risks by developing engagement strategies based on client feedback

Required Qualifications

• 2-4 years of experience in client success or account management
• Experience promoting SaaS solutions in a client success role
• Strong project management and prioritization skills
• Experience with CRM software and web-based tools
• Fluency in Spanish and English