Clinical Administrative Coordinator

Job Summary

A company is looking for an Inbound Clinical Administrative Coordinator for a national remote position.

Key Responsibilities:

• Serve as the primary point of contact for providers or members regarding medical/behavioral/clinical services or benefits
• Manage incoming calls and requests for services from providers/members, providing information on available network services
• Process referrals and prior authorizations, ensuring accurate member eligibility and tasking requests appropriately

Required Qualifications:

• High School Diploma / GED or equivalent work experience
• Must be 18 years of age or older
• 1+ years of experience in health insurance or medical billing
• 1+ years of experience in a high-volume call center environment, handling 40+ calls
• Familiarity with computer systems and the ability to navigate and learn new software