Job Summary
A company is looking for a Clinical Operations Specialist to join their clinical operations team.
Key Responsibilities
- Provide customer service with empathy and a positive attitude
- Identify and address patient/client needs to build brand advocacy
- Collaborate with team members to ensure high-quality patient care
Required Qualifications
- 3+ years of experience as a contact center representative
- Professional behavior with a patient-centric attitude
- Exceptional organizational skills
- Computer literacy
- Ability to work effectively in a team environment
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