Collections Specialist

Job Summary

A company is looking for a Collections Specialist.

Key Responsibilities

• Contact customers to resolve payment delays and reduce Days Sales Outstanding (DSO)
• Document and categorize reasons for payment delays within financial systems and provide recommendations for resolution
• Draft and send customer Accounts Receivable statements, collections letters, and other correspondence

Qualifications

• Experience with invoicing, purchase orders, credit memos, returns, and payment application processes
• Experience with Microsoft Excel, particularly Vlookups and Pivot Table functions
• Familiarity with Salesforce, Tesorio, and Sage Intacct Accounts Receivable preferred
• Experience with customer payment portal systems such as Stripe or Authorize.net is a plus