Customer Care Specialist

Job Summary

A company is looking for a part-time Korean-speaking customer care expert.

Key Responsibilities

• Manage customer support interactions via phone, email, and live chat
• Assist customers with scheduling, account questions, and issue resolution
• Follow up with customers to ensure satisfaction and retention

Required Qualifications

• 1+ years of help desk or troubleshooting customer service experience
• 1+ years of call center or contact center experience
• Bilingual in Korean
• Ability to work from home in a quiet, dedicated space
• Availability for various shifts, including weekends