Enterprise Customer Success Manager

Job Summary

A company is looking for an Enterprise Customer Success Manager, Nursing Health Education (Remote).

Key Responsibilities

• Collaborate with administrators, faculty, and students to understand their needs and goals
• Develop and implement individualized Customer Success plans based on stakeholder needs
• Act as a customer advocate, managing issues and providing high-level service

Required Qualifications

• Prior customer success experience
• Exceptional time management and organizational skills
• Relational intelligence and strategic thinking ability
• Proficiency in Microsoft Office (Excel, Outlook, PowerPoint, and Word)
• Ability to prioritize tasks effectively